ScaleProperty managers
Grow the portfolio without growing the payroll
You keep the client relationship and the brand. We take the compliance, accounting, guest communication and reporting off your desk, so the next twenty units cost you no new hires.
You host. We scale.
Back-office for short-let portfolios
ScaleStay is the back-office engine behind short-let portfolios. Compliance, guest reporting, accounting, pricing, distribution and operations — run by our team, under your name, without you hiring a single extra person.
The work that stops you growing
Short lets pay far better than long lets — until the admin catches up with you. Every extra unit multiplies the paperwork, and the paperwork is where the risk lives.
Licensing and registration
City permits, national identification codes, renewals and display obligations on every listing. Different in every jurisdiction, changing constantly.
Guest ID and police reporting
Collecting guest identity documents and filing them with the authorities, usually within 24 hours of arrival. Mandatory, repetitive, and unforgiving.
Tourist tax, VAT and accounting
Collecting the right amounts, reconciling what the platforms withheld, and paying the right entity on time — separate from income tax.
Operations that never pause
Cleaning rotas, linen, maintenance, key handover and guest messages at midnight. Seven days a week, every week.
Built for the people already in the business
ScaleStay is not another management agency competing with you. It is the engine room you plug into.
Cleaning and service companies
Add a revenue stream, keep your core business
You already hold the trust of property owners. Offer full short-let management under your own name while we run everything you are not set up to do.
Real estate agencies
A new service for owners you already advise
Turn unsold or vacant stock into performing short lets and earn recurring income from clients you would otherwise only see once per transaction.
Hotels and B&Bs
Use our system for your rooms
Distribution across 50+ channels, dynamic pricing, a unified inbox and a direct booking engine on your own website — without changing how you run your property.
What our customers are saying
Already operating in Italy, the UK, Malta and Gibraltar
“Thanks to their expert help navigating Italy's new, stricter tax rules, I can focus on hospitality instead of getting bogged down in back-office headaches. They handled complex tax calculations, ensured compliance with the latest regulations, and set up reliable reporting processes so I no longer worry about penalties or unexpected liabilities. Their support lets me act confidently as a property manager — greeting guests, optimising stays and growing my portfolio — while they take care of the numbers and the paperwork.”
Laura P.
Property manager in Florence, Italy
85 apartments + 3 bed & breakfasts
“We own a building in a prime London location and, as non-property managers, we needed a tool that would let us run the business while keeping full control and transparency. Communication was top-notch and the final outcome exceeded our expectations. An outstanding experience from start to finish.”
Maurice S.
Property owner in London, UK
12 apartments
“We run a successful cleaning company specialised in short-let cleaning, but we felt we were missing an opportunity to maximise revenue. We didn't have the knowledge or the time to offer full property management. ScaleStay allowed us to present ourselves as a comprehensive management company, capturing the growth from our core cleaning business while adding a new profit stream from management — all without taking time away from our operations.”
Dina D.
Cleaning company owner, Malta
75 apartments
How it works
- 01
Audit
We review your portfolio, jurisdictions, current tools and where the admin is leaking time and money.
- 02
Onboarding
We set up compliance, accounts, channels, pricing and your branded surfaces — typically within a few weeks.
- 03
We run it
Your back office runs daily under your name, with reporting you can hand straight to an owner.
Where we operate
We operate across Europe. Local rules, local filings, one team — ready to scale with you into new markets.
Europe
Already active in Italy, the United Kingdom, Malta and Gibraltar.
Questions we get asked
- Do you take over my clients?
- No. We work behind your brand. Owner statements, reports, the website and the guest communication all carry your name.
- Do I have to hand you everything?
- No. Many partners start with compliance and accounting only, then add pricing, distribution or operations later.
- Which countries can you file in?
- Across Europe. We are already live in Italy, the United Kingdom, Malta and Gibraltar, and we expand into new markets as our partners open them.
- How long does onboarding take?
- It depends on the portfolio size and how much compliance work is outstanding, but most partners are live within a few weeks of the audit.